Complaints Procedure

If you wish to register a complaint, please write to The Compliance Manager, The Thomson’s Partnership, 1 The Sanctuary, London SW1P 3JT or telephone 020 7100 3667.

 

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.